Privacy Policy
Your Data
are safe

Data protection buddyandselly


The protection of personal data and the responsible use of information that you entrust to us are an important and particular concern to us. Reverse-Retail GmbH ( BUDDYANDSELLY ) processes personal data only in accordance with the legal regulations . These are in particular the EU data protection basic regulation (DSGVO) and the Federal Data Protection Act (BDSG) .

With this privacy policy we inform you about how, to what extent and for what purposes we use personal data when using our website and in the context of the return of garments or your job advertisement process .


1.                     Responsible and Data Protection Officer

Responsible in terms of data protection law is the Reverse-Retail GmbH, Schackenburgallee 41a , 22525 Hamburg , Telephone: 040-284 67680 , Mail: info @ .


Our Data protection officers can be reached at 
Reverse Retail GmbH 
Data Protection Commissioner 
Schnackenburgallee 41a 
22525 Hamburg


2.                     Processing of your personal data

The subject of data protection is personal data. This is information that can be assigned to a specific or identifiable person , such as name, address, e-mail address and telephone number.

Basically, the processing of personal data is not required for the use of this website . To a data collection and - processing occurs when giving voluntarily your personal data. We will explain this to you in paragraphs 4 to 6 .

The data we collect automatically when visiting our website is explained in section 3 below .


3.                     Automatic collection and processing of data when visiting the website

When you visit our website for the first time, or if required again , we will show you a "cookie banner" to inform you that we use cookies and other tracking technology to improve the user experience on our website, as well as for web analytics and analytics of interest-oriented advertising. The associated data processing is described in detail in this section 3 . As stated in the cookie banner, you agree to this use when you click "accept" or continue to use our website . You may limit your consent to the setting of cookies in whole or in part by configuring the browser settings accordingly and deactivating the setting of cookies in whole or in part. T he purpose you available options are described in detail below.


3.1.                Data processing to enable website use

When you visit our website, we collect the necessary data to enable you to use it (usage data). This includes your IP address and data on the beginning, end and object of your use of the website and, if necessary data for identification (eg your login information when you log into your personal space). In addition , this includes the technical data transmitted by your browser, such as browser type / browser version , the previously visited website (referrer URL ) , monitor resolution , operating system, optionally devices i nformation (for example, device type), etc. We process th e se Usage data for provision and the needs-based design of this website in our legitimate interest ( Art.   6 para.   1 p.   1 lit.   f DSGVO ) .

They are always deleted once he's no longer needed. For processing of pseudonymous usage profiles, see paragraph


3.2.                cookies

If you visit our website, it may be that information is stored in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive. This makes it possible to recognize you when you visit the website repeatedly. So we can guarantee a better functionality of the site and avoid, for example, that you have to log in repeatedly, or perform a web analysis (see section 5.3).

There are different types of cookies. A distinction must be made between cookies that are set when visiting a website by the operator of the website (also known as "first-party cookies") and third-party cookies (also known as "third-party cookies"). Only the first mentioned cookies give us the technical control. On the other hand, there are cookies that are stored on your computer only during your visit to our website (also known as "session cookies") and cookies that are stored for longer periods. The following cookies are placed on our website directly by us:




storage time


NewRelic Website Performance


_ga, _gat, _gid

Google: Website Usage Statistics



Google Analytics

30 days


Google Analytics

1 year


Google Analytics

6 months


Session data




NewRelic Website Performance

1 year


Facebook: interest-based advertising

3 months


Facebook: interest- oriented advertising



Most browsers are set to automatically accept cookies. You can deactivate the saving of cookies in your browser and you can always delete them from your hard disk. We would like to point out that use of our online shops without cookies is only possible to a limited extent. In particular, the registration of a submission is basically not feasible without cookies.

But you can also just setting certain cookies prevent (eg third-party cookies), such as when you want to stop a Web tracking via your browser. For more information, see the help function of your browser. For more information on third-party cookies that are set or processed when you visit our website, please refer to Section 3.3 and in the privacy statements of the providers mentioned there.


3.3.                Pseudonymous usage profiles for advertising and market research (web tracking and analysis)

For advertisement, market research and to make the use of our website as pleasant as possible, BUDDYANDSELLY uses web tracking systems. In this case, data about the use of our website is stored in pseudonymous user profiles , your IP address is thereby anonymized . This will enable us to further develop our website and tailor our content to your needs. The pseudonymous usage profiles are not merged with personal data.


You can object to the creation of pseudonymous usage profiles. On the one hand, you can prevent the setting of cookies in your browser (see paragraph 3.2 ). On the other hand you can install in your browser a plugin to protect your privacy, which offers the possibility to prevent tracking - eg AdBlock, Ghostery or NoScript (please note the privacy policy of the respective plugin provider). In addition, some tracking providers are members of industry associations (see below for details), through whose websites you can object to the usage-based online advertising of their respective members. Below you will find the websites of these associations for a convenient provider-wide opt-out:

The following table shows the tracking technologies used on our website (which may include cookies, see paragraph 3.2 ) and the respective providers who process usage data in pseudonymous profiles for the respective purposes . In addition, the link to the privacy policy of the provider is given and we explain how you can turn off the web tracking by the individual service providers targeted with effect for the future or on. As a rule, a special cookie is stored on your device to switch off, which excludes the collection of usage data from your devices by the respective provider for the future; Please note that you may need to reset this cookie when deleting cookies from your computer.


Tool / suppliers


Link to the privacy policy of the provider /Prevention of processing

Facebook Exchange (FBX) / Facebook Custom Audience : Facebook, 1601 S. California Avenue, Palo Alto, 94304 CA, USA


Web analysis, interests ­ oriented advertising

Further information on data protection


Prevent processing: via anti-tracking cookie (seeprivacy policy )



Facebook Pixel : 1601 S. California Avenue, Palo Alto, 94304 CA, USA

Web analysis, interest-oriented advertising

( ) and


Prevent processing: via anti-tracking cookie (seeprivacy policy )


Google Analytics:Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA

Web analysis, interests ­ oriented advertising


Prevent processing: via browser plug-in (see add-on ) and further information in section 3.3.1

Google Double-Click ,Google AdWords Conversion, Google Dynamic Remarketing: Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA

Web analysis, interests ­ oriented advertising


Prevent processing: Per Google's Ads Preferences Manager and for more information, see section3.3.2


3.3.1.    Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC , 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies (see section 4.2 ) to enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be truncated and anonymised by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, compiling reports on website activity and to provide other website EXPLOITATION and internet related services to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by adjusting your browser software and the rejection (see section 3 .2) or an em Privacy plugin (see paragraph 3 .3). In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install ( ). Alternatively, you can prevent the collection by Google Analytics by setting a so-called " anti-tracking cookie " on your computer; use the following link: Set anti-tracking cookie .

For more information about privacy at Google Analytics, please visit: .


3.3.2.    Google Double-Click, Google AdWords Conversion, Google Dynamic Remarketing

We also use Google Analytics to analyze data from the Google services AdWords and DoubleClick for statistical purposes. For example, to improve our offerings, we can analyze what happens when someone clicks on our ad, such as whether the user has purchased our product or viewed the ad from a mobile phone. You will also receive interest-based advertising through these services. If you do not want to do that, you can disable it through Google's Ads Preferences Manager: .


DoubleClick sets a cookie on your computer to record your surfing behavior on various websites (tracking) and play interest-based advertising. If you want to permanently disable this, you can download a plug-in at the following link to disable the DoubleClick cookie:


3.4.                Facebook

Our website contains links to your social network Faceb ook . This s network is exclusively by Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA operated. If these links en success, are possibly transmitted information to these n third parties such as your IP address that you used our website and which link you clicked. Purpose and scope of data collection by Facebook, and the local further processing and use of your r data as well as yourrights and ways to protect your privacy, you can refer to the privacy policies of Facebook. This find n here :


4th                     Newsletter

In case you To receive our newsletter and n to register for it, we collect your e-mail address and send you an email with a confirmation link that you must click on to our newsletter.

The legal basis of processing is your consent (Article 6 (1) (a) GDPR). This consent can be revoked at any time and unsubscribe d s newsletter. One way to explain the contradiction can be found in every newsletter, d s we will send you.


5th                     Einsend Ungen

You can register on our website for submission to BUDDYYANDSELLY via the provided submission form. For this we need information on the number of garments and packages , your first and last name , address , email address , a telephone number, and the parcel service you want to use. You can voluntarily enter your customer number (if available), a comment on the submission and where you know us. After successful registration we will send you a confirmation email with a submission form and a shipping label.


Upon receipt of the garments, we will make you an offer to purchase the garments. If you accept this offer, we need your bank details for the payment of the purchase price. Otherwise we will send you back the clothes.


With the aforementioned data, we create an internal customer account for you. We use your data in each case for the implementation of pre-contractual measures and for the fulfillment of the purchase contract (Article 6 (1) (b) DSGVO).


6th                     Application for a job

In the context of online applications, we collect the data you provide about yourself. This includes, in particular, your personal information with contact information as well as a description of your education, work experience and skills. In addition, you have the option of leaving us with electronically stored documents such as certificates or cover letters.

All the data you provide for the application will be used by us exclusively for the application process. If your application is successful and we enter into an employment relationship with you, we will take the application data to the personnel file. Otherwise, we will cancel these three months after completing the application process , unless you expressly agree to a longer retention period. The legal basis of the processing is Art. 88 DSGVO in conjunction with § 26 BDSG for the decision on the establishment of an employment relationship.


7th                     Transmission to third parties - recipients of personal data

For the dispatch of advertisement and newsletters (number 4 ) we use the service provider Newsletter2Go GmbH .

For the processing of the shipment (clause 5 ) , we pass your data within the scope of clause 5 to the respective delivery service commissioned with the return (in particular DHL or UPS).

In addition to their legal obligation to comply with all data protection regulations, these service providers are bound by us to further contractual data protection requirements. This regularly includes an obligation as a processor according to Art. 28 (3) GDPR.

Otherwise, we will only transfer personal data to third parties if this is legally permitted or you have previously consented. Any consent given may be withdrawn at any time with effect for the future. We only disclose your data to government agencies within the scope of legal obligations or as a result of an official order or court decision, and only to the extent permitted by data protection law.


8th.                     Transmission to countries outside the EU

For the under number 5 In principle, transmission to countries outside the EU and the EEA (third countries) is not required and therefore does not take place. Moreover, data is only transmitted to third countries if it is ensured that the recipient of the data guarantees an adequate level of data protection within the meaning of Chapter V of the GDPR and that no other legitimate interests oppose the transfer of data. In order to ensure an adequate level of protection for the recipient of the data, we use in particular the model contracts of the EU Commission for the transfer of personal data to third countries.


The analytics and advertising service provider Google (see 3.3 ) is certified under the EU-US Privacy Shield, ensuring an adequate level of data protection. Facebook is also certified under the EU-US Privacy Shield.


9th                     deletion

We will delete your personal information as soon as you are with the processing s objectives pursued described here are no longer needed and as far as no legal retention requirements. In particular, German commercial and tax law contains retention periods of six years (for business letters in any form) and ten years (for accounting-related transactions).


10th                 data security

We have taken the necessary technical and organizational measures to protect your personal data from loss, destruction, manipulation and unauthorized access.


Our employees and all persons involved in the data processing are obliged to comply with the DSGVO, the BDSG and other data protection-relevant laws and the confidential handling of personal data. Our employees are trained accordingly. Both internal and external audits ensure compliance with all data protection- relevant processes at BUDDYAND SELLY .


To protect our users' personal information, we use a secure online transmission method known as Secure Socket Layer (SSL) transmission. This is indicated by the fact that the address component http: // one ( "https: //") is attached to "s" or a green, closed padlock icon appears in the browser. Click on the icon to get information about the used SSL certificate. SSL encryption ensures secure and complete transmission of your data.


11th                 Your rights

Data protection law grants you a number of rights in relation to data relating to your person (so-called "victim rights"). Generally these are


Whether and to what extent these rights exist in individual cases and which conditions apply is stated in the GDPR and the BDSG. You also have the right to complain to the competent data protection supervisory authority in Hamburg. However, if you have questions or complaints about privacy at VITE ENVOGUE or wish to exercise your rights, we recommend that you first contact our Privacy Officer (see Section 1 ) .


12th                 No automated case decision

We do not use your personal data for automated individual case decisions within the meaning of Art. 22 (1) GDPR .


13th                 Change of privacy policy

New legal requirements, corporate decisions or technical developments may require changes in our privacy policy. The privacy policy will then be adjusted accordingly. You can always find the latest version on our website.

As of May 2018